Returns
Returns/ Exchange Policy
Your shopping experience is our priority. If you are not completely satisfied with your purchase or if you have received a defective item, please follow our policy:
- Within 72 hours of receiving your item please notify us of your intent to return on hello@theendlingerie.com
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Briefs, one-piece, bodysuit cannot be returned or exchanged due to the intimate nature of the product.
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Sale items (including orders placed with discount codes) are ALL FINAL SALE and are not eligible for return or exchange.
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Items must be unworn, unwashed, and tags must be attached.
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No returns are available for made to order items or items purchased on sale, or at a discounted price—these sales are final.
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If the exchange is for greater value, you will need to pay the difference. We will not issue a refund for items of lesser value.
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We only accept garments purchased through theendlabel.com
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We reserve the right to refuse a return if the merchandise does not reach our standards.
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Original shipping costs will not be included in the refund.
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A $5 restocking fee is subject to the refunds.
We hope you can understand the stringency of our return policy due to the nature of our products.