Returns

Returns/ Exchange Policy

Your shopping experience is our priority. If you are not completely satisfied with your purchase or if you have received a defective item, please follow our policy:

 

  • Within 72 hours of receiving your item please notify us of your intent to return on hello@theendlingerie.com
  • Briefs, one-piece, bodysuit cannot be returned or exchanged due to the intimate nature of the product.

  • Sale items (including orders placed with discount codes)  are ALL FINAL SALE and are not eligible for return or exchange.

  • Items must be unworn, unwashed, and tags must be attached.

  • No returns are available for made to order items or items purchased on sale, or at a discounted price—these sales are final.

  • If the exchange is for greater value, you will need to pay the difference. We will not issue a refund for items of lesser value.

  • We only accept garments purchased through theendlabel.com

  • We reserve the right to refuse a return if the merchandise does not reach our standards.

  • Original shipping costs will not be included in the refund.

  • A $5 restocking fee is subject to the refunds.

 

We hope you can understand the stringency of our return policy due to the nature of our products.